It’s important to be fully informed. Find answers to frequently asked questions. If you can’t find the answer to your question here, contact us.
What if the program doesn’t help me?
How long can I use the program for once I purchase it?
What devices can I listen to your programs with?
Once you purchase a program you will gain instant access to an online playlist for the program, directly in your account. This playlist means you can stream and listen to the programs from anywhere online. As with any online streaming on a mobile or tablet device, we recommend having access to WIFI so as not to use your allowance.
You can also download the program files and listen to them on any smartphone, tablet, or computer. You’ll need to download a free app called iZip (available in your app store) first to listen on a mobile device.
How to run the audio programs:
- On your device, open the email you received after you purchased a program. Click on the download link.
- Follow the instruction to “click here”. It may take some time—up to 15 minutes— for the file to download.
- When the .zip folder appears on your screen, select the “Open in iZip” option.
- iZip will ask if you would like to extract all files. Choose OK.
Now, you can begin the program!
*These files won’t automatically open in iTunes on your mobile device. If you want to listen through iTunes, download the files to your computer and sync your mobile device with iTunes.
Why are there multiple audio files?
Our programs are designed to follow your specific needs at every step of your journey. Our research and the advice received from our advisory board supports that this is the most effective way to design the programs.
For example, with many of our fertility programs each audio file is part of a program where every day is tailored to your reproductive cycle. Every day, your hormones change as you move from the follicular phase to egg maturation and ovulation, to the luteal phase.
Our Pregnancy Program features a different session for each trimester for the same reason—to correspond with your changing body.
You can skip, repeat or double-up on sessions to match where you’re at, and you can start at any point in your journey. This is an excellent opportunity to get to know your body better and to use the mind-body connection to increase balance and healing.
I think your programs would help my friend. Can I share this with her?
I keep falling asleep while listening to the programs. Will it still be as effective if I listen while I am asleep?
How can a simple MP3 file really affect my health and reproduction?
Should I listen to sessions more than once per day to get double or triple the effects?
How else can I get more benefits from your programs?
Why do you recommend journaling and how do I do it the right way?
You can set a timer, though we recommend journaling for as long as you need on days when you feel the urge. Throughout our programs, we pose questions near the end of each session that will bring up emotions and thoughts. Use these as prompts for journaling, or write when the mood strikes, such as if you’re feeling strong negative emotions or when something’s nagging at you. You’ll be surprised at how much writing about your reaction to the emotion helps to ease stress and move on.
We highly recommend picking up an attractive journal (something you look forward to picking up) and practicing free-writing during your program.
I have been listening to the program for a few days, but I don’t feel any different. Am I doing something wrong?
The best way to get results from this program is to build a daily practice around it that’s free from distractions and your to-do list.
Our hope is that you employ the techniques you learn in our programs in many areas of your life. Learning how to deal with stress in a positive way can help you achieve better sleep and cope with illness.
I’ve been receiving acupuncture. Is it okay to do your program while receiving acupuncture?
Is it hard to get pregnant at 35? If I’m over 40-years-old, should I use this program?
Do you have a burning question that we didn’t answer here? Contact us.